State Farm® Insurance Agent Dustin Sylvester

"I can't even begin to tell you how disappointed I am with the lack of customer service being provided by Dustin and his office. That's only filed one claim with his office due to hail damage that was out of my control. I had a rate increase of 180% of how much I was never given a courtesy call or anything other than a piece of paper in the mail that showed an increase but didn't really explain anything. Now I just received another piece of paper in the mail let me know that my vehicle safety discount is being completely removed and increasing my policy by $286 every 6 months. Once again no simple phone call or any anything from Dustin or his customer service representatives. I expressed how upset I was about the first rate increase and the lack of any type of personal communicacation other than a automated letter. As much as I pay for car insurance you would think they would take the time to try to retain their customers instead of demonstrating nothing but greed and how poor of an insurance agent he really is. Stop wasting money sending out a stupid Christmas card/holiday card and focus on customer retention and personalized customer service."

"Dustin and his staff are extremely professional and knowledgeable while being friendly and responsive to my questions and insurance needs. I never have to wait long to get a response to any question or issue that arises. His entire office reflects the epitome of excellent customer service. I recommend this agency to anyone looking for a caring insurance experience. Thanks to all of you who handle my insurance needs so well. Dustin is the best! Becky Gray"

"I gave Dustin’s office a call because I was looking for auto insurance and Krista immediately jumped at the opportunity to assist. I told her my needs and she patiently recommended a few options which resulted in a successful transaction. I am pleased with the service I received. Dustin and his team embody State Farm’s motto: Like a good neighbor, State Farm is there! I highly recommend!"

"Dustin and his team do a great job at making sure we have all of the information as soon as possible for all of our home and auto insurance."

"Have always gotten a quick response and they go above and beyond. Would highly recommend."

"Krista is always extremely helpful and nice to talk to! Very knowledgeable and efficient!"

"Had a great experience with Dusrin and his staff. They were extremely knowledgeable and courteous. The rates were very competitive."

"Without asking I was told I could save an additional 5% on my auto policy by taking the driving test on the internet. I completed it. The certificate came up on screen And I printed it and sent it to Dustin. This morning I received notification it was received. I completed everything without leaving home. Vicki"

"When my rates increased with another insurance, I was looking for better rates. Dustin Sylvester at State Farm gave me a better quote on my home and auto insurance. Both Dustin and Krista have been great at answering all questions and helping me with Drive Save and auto payments!!"

"Everyone in Dustin’s office is so very helpful.. couldn’t get my car started today and they helped me out like no other. So grateful for good people. Thank you again. Lisa"

"I am always changing vehicles and Dustin always is fun to talk to, his team is always there to help me with a smile. I leave a message and they always return my calls immediately. They are a great team."

"Dustin makes insurance fun and easy!"

"Always there when I need them and always happy to help!"

"In these crazy times, it’s comforting to know there are still a few good people out there who truly have your back. Dustin worked fast on getting my car towed to the dealership in spite of pushback from corporate. He reassured me not to worry and that he would handle things from here. My car was towed within the hour and I was satisfied. May God continue to bless Dustin and his State Farm team."

"Geralyn helped us switch insurance companies and saved us money. Very friendly and was patient answering all of my questions!"

"I switched from Farmers to State Farm today. Dustin and his team saved me $100 / month on car insurance. Everyone in his office was really helpful and kind. Great customer service dare I say excellent."

"Dustin and his team are amazing! They’re friendly, helpful, and provided me with important information I needed for insurance and business purposes! I highly recommend."

"Dustin is a pleasure to work with and does things right. Expedites issues quickly. Makes himself available as much as humanly possible."

"Dustin Sylvester and Aubrey are the best. I so appreciate all they have done to help me with my claim."

"Fast and honest customer service!! Aubrey is always ready and willing to answer any of my insurances questions for me and my family!"

"Had the best experience! We worked with Aubrey and 1 phone call saved us more than $300 a month with MORE coverage! HIGHLY recommend!"

"Had the best experience with Sylvester State Farm. Aubrey was very knowledgeable and friendly. She saved us money, while getting added benefits that we needed! Shine bright Aubrey!"

"Dustin worked hard to find us the right coverage for our business. Thanks to him and his team, it was easy for us to get a policy that fit our needs. I will be recommending Dustin to my friends and family."

"My car was totaled due to a freek accident. Ran over what appeared to be a large holiday costume on Webb Road. The very low 2013 Ford Tarus was forced to run over the item due to heaven traffic. The engine caught on fire and the car burned to a total loss! Dustin and his staff walked me through every step! My pay off was MORE than the blue book price! My sons and I highly recommend Dustin Sylvester in Wichita Kansas. I praise thank the Lord Jesus Christ for all the help he and his staff has given me!"

"We signed with State Farm agent Dustin Sylvester this week and he saved us a lot of money from what we were paying. Everyone in the office was so helpful in getting everything switched. We would highly recommend everyone to switching to Dustin!"